We are Milkat | milkat.eu

Administrative and operational support for automotive businesses

From administration to warranty management, Milkat strengthens your team exactly when and where you need it. Thanks to our flexibility and years of experience, we deliver impact from day one. We work with authorised dealerships, dealer groups, importers, leasing companies and used car traders.

Let's meet

Our services

From showroom to warranty claim

Sales support

Need support with your sales administration?

We can help with:

New and used vehicle administration
Vehicle handovers
Showroom organisation
Quality control

Aftersales support

A strong aftersales operation makes all the difference.

We support you with:

Warranty management
Claims processing
Invoicing
Costing and recalculation for bodywork, maintenance and repairs
Audit and compliance preparation
Quality follow-up

We take care of administrative tasks so your team can move forward.

Think of:

General administration and communication
Accounting preparation
Complaints and dispute handling
Internal coaching
Damage control and clearing backlogs in warranty claims and invoicing (e.g. during long-term absence, staff turnover or reorganisation)

Administratieve outsourcing

How we work

We carry out one-off or recurring assignments as agreed and invoice fortnightly based on our time tracking or yours. No intermediaries, no complex structures. Just clear agreements, handled discreetly and flexibly.

We partly operate from our home offices in Tongeren-Borgloon and Jabbeke, but are of course available on-site whenever needed. Remote work offers clear advantages in terms of cost, efficiency and flexibility.

We are available from just a few hours per week, for projects, on-demand support or long-term partnerships. Our longest collaboration has been ongoing since 2017.